Privacy Policy

1. Introduction

Tango Alpha Bravo Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our domain registration and DNS hosting services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: This includes your name, email address, phone number, postal address, and any other information you provide when you create an account, register a domain, or use our services.
  • Financial Information: Payment information, such as credit/debit card details or other payment data, collected when you make purchases or subscribe to our services.
  • Technical Data: Information about your device and internet connection, including your IP address, browser type, and operating system, collected when you interact with our website.
  • Usage Data: Information about how you use our website, products, and services, including logs of your interactions, page views, and navigation paths.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Manage Services: To process your registration, manage your account, and provide you with the services you have requested.
  • To Process Payments: To process transactions and send you invoices, receipts, or payment confirmations.
  • To Communicate with You: To send you updates, newsletters, service-related announcements, and promotional offers (if you have opted in).
  • To Improve Our Services: To analyze and improve our website, products, and services, including enhancing user experience and identifying usage trends.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities.

4. How We Share Your Information

We may share your personal data with third parties under the following circumstances:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processors, email service providers, and hosting providers.
  • Legal Requirements: We may disclose your data if required to do so by law or in response to a valid legal request by authorities (such as a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.
  • With Your Consent: We may share your data with third parties if you have provided your explicit consent.

5. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, where feasible.
  • Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content and advertisements. For more information about how we use cookies and how you can manage them, please refer to our Cookie Policy.

9. International Data Transfers

If we transfer your personal data to countries outside the European Economic Area (EEA), we will ensure that such transfers are compliant with applicable data protection laws, and that adequate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the end of this policy. Continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:

  • Tango Alpha Bravo Ltd
  • 23 Middlewich Road, Holmes Chapel, Cheshire, CW4 7EH
  • support@tangoalphabravo.cloud

Last Updated: 1st September 2024