1. Introduction
These Terms and Conditions govern your use of our domain registration and DNS hosting services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
2. Definitions
"Company" refers to Tango Alpha Bravo Ltd, a company registered in the United Kingdom.
"Customer" refers to the individual or entity purchasing or using services from Tango Alpha Bravo Ltd.
"Services" refers to domain registration, DNS hosting, and any other related services offered by the Company.
"Agreement" refers to this Terms and Conditions document.
3. Registration and Account
3.1 Eligibility
By registering for our services, you confirm that you are at least 18 years of age and have the legal authority to enter into this Agreement.
3.2 Account Creation
To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
3.3 Account Termination
The Company reserves the right to suspend or terminate your account if you violate these Terms and Conditions or if your account is used in a manner deemed inappropriate by the Company.
4. Domain Registration
4.1 Domain Availability
Domain registration is subject to availability. The Company cannot guarantee that a requested domain will be available at the time of registration.
4.2 Domain Renewal
Domains are registered on an annual basis unless stated otherwise. It is the Customers responsibility to renew the domain before its expiry date. The Company will make Customers aware of approaching renewals 30 days before expiry, then once again 7 days before expiry, but the ultimate responsibility for timely renewal lies with the Customer.
4.3 Domain Transfer
Customers may transfer their domain to another provider or registrar, subject to the policies of the relevant domain registry. Transfer requests may be subject to fees and compliance with the domain registry's rules. There is no fee applicable for the transfer of any domain on the Nominet register.
4.4 Dispute Resolution
The Company is not responsible for disputes arising over domain ownership. Customers are advised to follow ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP) or the applicable domain registry’s dispute resolution policy.
5. DNS Hosting Services
5.1 Service Availability
The Company will make reasonable efforts to ensure that DNS hosting services are available 24/7. However, the Company cannot guarantee continuous, uninterrupted service and shall not be liable for any downtime.
5.2 Service Modifications
The Company reserves the right to modify or discontinue any part of the DNS hosting services at any time. Notice of such changes will be provided to the Customer where feasible.
5.3 Customer Responsibilities
Customers are responsible for ensuring that their use of the DNS hosting services complies with all applicable laws and regulations. Misuse of the services, including but not limited to hosting illegal content, will result in immediate suspension or termination of the services.
6. Fees and Payment
6.1 Pricing
All fees for domain registration and DNS hosting services are listed on the Company’s website. The Company reserves the right to change its pricing at any time, with reasonable notice provided to Customers.
6.2 Payment Terms
Payment for services must be made in full before the service is provided. Payment methods include credit/debit card, PayPal, or any other method accepted by the Company.
6.3 Late Payments
Failure to make timely payments may result in suspension or termination of services. The Company is not responsible for any loss of domain or data due to non-payment.
6.4 Refunds
Refunds are not generally provided unless explicitly stated. However, the Company may offer refunds at its sole discretion, depending on the circumstances.
7. Customer Data and Privacy
7.1 Data Protection
The Company will collect, use, and protect personal data in accordance with UK GDPR and other applicable data protection laws. Please refer to our Privacy Policy for detailed information.
7.2 Data Retention
The Company will retain Customer data only as long as necessary to provide the services or as required by law.
7.3 Third-Party Disclosure
The Company will not disclose Customer data to third parties without prior consent unless required by law or necessary to provide the services.
8. Intellectual Property
8.1 Ownership
All intellectual property rights in the Company’s services, including software, trademarks, and logos, are owned by Tango Alpha Bravo Ltd or its licensors.
8.2 License
The Company grants Customers a non-exclusive, non-transferable license to use the services for the duration of the Agreement.
8.3 Prohibited Use
Customers may not reverse engineer, decompile, or disassemble any software provided by the Company.
9. Limitation of Liability
9.1 Service Limitations
The Company provides services "as is" and "as available," with no warranties of any kind, either express or implied.
9.2 Exclusion of Liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use or inability to use the services, including but not limited to loss of data, profits, or business.
10. Indemnification
The Customer agrees to indemnify, defend, and hold harmless Tango Alpha Bravo Ltd, its affiliates, and employees from any claims, liabilities, damages, or expenses arising out of the Customer's use of the services, violation of this Agreement, or infringement of any intellectual property or other rights of any person or entity.
11. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Amendments
The Company reserves the right to amend these Terms and Conditions at any time. Notice of changes will be provided to Customers via email or by posting on the Company’s website. Continued use of the services after such amendments constitutes acceptance of the new terms.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
- Tango Alpha Bravo Ltd
- 23 Middlewich Road, Holmes Chapel, Cheshire, CW4 7EH
- support@tangoalphabravo.cloud
14. Partner Terms
Please find details of our partner terms and conditions below:
- Nominet: https://www.nominet.uk/go/terms.
Last Updated: 1st September 2024